Accredited Agency Status
The Burbank Fire Department was awarded reaccreditation status with the Commission on Fire Accreditation International (CFAI) for meeting the criteria established through the CFAI’s self-assessment and accreditation program. The Burbank Fire Department is 1 of about 250 agencies to achieve Internationally Accredited Agency status with the CFAI and the Center for Public Safety Excellence, Inc. (CPSE). This prestigious status lasts from 2020-2025, at which point the Burbank Fire Department will once again undergo the assessment process for reaccreditation.
CFAI is dedicated to assisting the fire and emergency service agencies throughout the world in achieving excellence through self-assessment and accreditation in order to provide continuous quality improvement and the enhancement of service delivery to their communities. The CFAI process is voluntary, and provides an agency with an improvement model to assess their service delivery and performance internally and then works with a team of peers from other agencies to evaluate their completed self-assessment.
Fire Chief Eric Garcia stated that the agency’s achievement of Accredited Agency status “demonstrates the commitment of the agency to provide the highest quality of service to our community.” Chief Garcia also said, “We have also been able to use the Commission on Fire Accreditation International’s process as a proactive mechanism to plan for the future of this agency and locate areas where we can improve on the quality of the services we provide.”
Burbank City Manager Justin Hess stated, “It gives me immense pride to recognize our Fire Department is amongst the elite agencies with this prestigious designation. Through the thoughtful leadership of Fire Chief Garcia and his entire Command Staff, working towards re-accreditation is a testament to the Burbank Fire Department’s drive for continuous improvement through self-evaluation, the study of best practices and the value of accountability to the community in which they serve.”